Privacy Policy

Mixa 1001 is a short-term rental apartment in Patio Bonito, El Poblado, Medellín, Colombia, operated by Premium Propiedades SAS (the "controller" of your personal data). You can reach us on WhatsApp (+1 2022134775).

This policy follows Colombia's personal data protection law (Ley Estatutaria 1581 de 2012, "Habeas Data", and Decreto 1377 de 2013, now part of Decreto 1074 de 2015) and, for visitors in the European Economic Area and the UK, the General Data Protection Regulation (GDPR).

• Contact form: your name, email, the dates you mention, your message and the page language. We use them only to answer you. Legal basis: your consent, given with the checkbox on the form (Ley 1581, art. 9; GDPR art. 6(1)(a)), and steps you ask us to take before a booking (GDPR art. 6(1)(b)).
• WhatsApp messages: your phone number, name and what you write, used to answer you and help with your stay.
• Bookings: bookings and payments happen on Airbnb, which shares with us what we need to host you (such as your name and dates). Airbnb's own privacy policy applies to the data you give Airbnb.
• Guest area (when available): to show stay information to confirmed guests, we will check your Airbnb confirmation code and the last four digits of your phone number against our booking calendar. We use them only to confirm your stay.

The building's reception registers every guest with an ID on arrival; that registration is handled by the building administration.

We don't sell personal data and we don't use it for advertising.

• Netlify (United States) hosts this website and stores contact form submissions.
• WhatsApp (Meta) carries our WhatsApp conversations.
• Airbnb handles bookings and payments.
• Google Fonts serves the fonts on this site, which means your browser connects to Google.

Some of these providers store data outside Colombia and the EEA. We only use providers that commit to protecting it, and by using the contact form you authorize this transfer.

This site doesn't use advertising or analytics cookies.

We keep contact messages only as long as we need them to answer you and handle any stay that follows, and no longer than 24 months. You can ask us to delete them sooner.

Under Colombian law you can:

• know, update and correct your personal data;
• ask for proof of the authorization you gave us;
• be told how we have used your data;
• withdraw your authorization or ask us to delete your data;
• complain to the Superintendencia de Industria y Comercio (SIC) after first raising the issue with us.

If you are in the EEA or the UK you also have the rights of access, rectification, erasure, restriction, portability and objection, and you can complain to your local data protection authority.

To use any of these rights, message us on WhatsApp (+1 2022134775). We answer questions within 10 business days and complaints within 15 business days, as Ley 1581 requires.

The site is served only over HTTPS, and form submissions are stored in an account that only we can access.

If we change this policy we'll update the date at the top of this page.